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ADT is one of the most trusted home security solution providers in the United States. The company was established almost 150 years ago and has since revolutionized home security systems through technological advancements and state-of-the-art equipment. Having millions of customers, ADT provides its services in 44 states.

The company has introduced bundles to help customers and cater to their needs better. One of the stand-out features of ADT’s home security plans is the remote access they provide along with their security solutions. Moreover, the company’s equipment and other home devices can be accessed by multiple people at a time through their mobile app or the control panel!

If you plan on getting an ADT home security system or are looking for help with adding a user to the remote access app on your phone, here are some of ADT packages, their pricing, and a simple tutorial on how to add users to ADT home security’s remote access control application.

ADT’s Packages

ADT offers a variety of packages that include different home security equipment and technology. These packages include:

ADT Secure

The ADT Secure plan is the most cost-effective option available from ADT. It includes a single touchscreen panel, 3 sensors for doors and windows, and a motion detector. This package offers various features such as voice control, intrusion alerts, fire detection, flood detection, and more. The pricing for ADT Secure starts at $45.99, but you can choose to add additional equipment or features at an extra cost.

ADT Smart

ADT Smart is an upgraded package provided by ADT. Starting at $49.99, these packages offer more than the basic plan. In addition to the equipment included in the basic package, the Smart package provides a Smart Door Lock and a door plug. The main upgrade, however, lies in the additional features.

One of the standout features of the Smart package is remote access. With an internet connection and integration with the mobile app, you can control various features from anywhere in the world using your smartphone. This includes monitoring surveillance cameras, adjusting the temperature with the thermostat, checking who’s at the door, and more. You also have the option to add more features at an additional cost.

ADT Complete

ADT Complete is one of ADT’s most comprehensive packages. It incorporates everything offered in the basic and smart packages, along with additional features and equipment to ensure continuous home protection and peace of mind.

The additional equipment included in this package consists of an HD indoor camera and a doorbell camera. Furthermore, the surveillance cameras record footage and audio 24/7, storing them securely. Only authorized personnel or you can access and review these clips if necessary. The pricing for ADT Complete starts at $57.99.

Remote Access Feature

ADT allows you to access their home security features from any location through their mobile application. All you need is an internet connection, and no matter where you are, you can check who’s on your door, regulate your thermostat, turn down the lights, view live surveillance footage of your home, and more.

Moreover, ADT more than one user to access these features remotely. If you add a user to ADT’s remote access application, they can do all of the things mentioned above as well. If you’re wondering how to add users to ADT’s application, here’s a guide for you.

Adding Users to ADT Control Application

There are two ways to add users to ADT’s control app. One is through the application itself and the other is through ADT’s control panel.

Adding Users Through the App

  1. The very first step, after opening the ADT app, is to click on the button with 3 horizontal lines. This button is found on the top left corner of your screen.
  2. After clicking on that button, you’ll get plenty of options. You need to click on users.
  3. After clicking on users, make sure you click on the plus button. You can find this button on the top right corner of your screen after clicking on users.
  4. Clicking the plus button will give you the option to put in the name of the new user you’re planning to add. After you’ve entered their name, click on Create.
  5. After clicking on Create, you’ll get an option to create a pin for this new user.
  6. After you set a pin, you’ll have the option to give access to the new user. You can choose selective options, or all of them, as per your requirement. You can also set a date or time when this new user is allowed to access the system.
  7. After you’re done, all you need to do is click save, and a new user will be created.

Adding Users Through ADT Control Panel

  1. If you’re creating a new user through the ADT control panel, visit ADT’s control panel by going to the company’s portal and logging into your account by entering your details.
  2. There, you’ll find an option to add a user in the top right corner, click that button.
  3. Now, you’ll see a window where you can enter the new user’s name. Do that before you proceed.
  4. Set a pin or an access code for this new user after you enter their name.
  5. Lastly, save the changes you’ve made and the new user’s account will be created.

Devices You Can Control from ADT’s Control Application

There is a range of home devices you can control using ADT’s control application. These include:

How to Create a New Log-in for ADT Users?

  • Video Doorbell
  • Smart Door locks
  • Smoke alarms
  • Carbon monoxide detectors
  • Thermostat
  • Smart lights
  • Smart plugs
  • Security camera
  • Flood sensors
  • Garage door opener

How to Delete Users from ADT Control Application?

In case you want to remove a user from your ADT’s control app, here’s a step-by-step guide:

  1. Open the app
  2. Click on the 3 horizontal lines at the top left corner of your screen
  3. Go to the option users
  4. Click on the user you want to remove
  5. Confirm your decision by clicking delete. There’s no need to save, the user will be removed after you confirm the delete option.

Final Thoughts

If you’re planning to get a home security system installed, ADT is your best option. If you want, you can also get one of ADT’s packages and customize it according to your requirements. If you already have ADT’s home security system installed and are facing any difficulty with the control app, like adding a user, removing a user, or any other issue, you can reach out to ADT’s customer service who’ll get back to you and resolve your issue promptly.