It’s 2024, and it is highly likely your business’s profit depends on its website’s capability. Your customers need a quality website for information and purchasing. They want to trust that they can enter your website without any downtime or security issues.
Therefore, your hosting provider has to have your back when it comes to offering these online essentials. They simply cannot leave you stranded with a website that takes too long to load.
With this in mind, here are seven essential questions you should ask your potential provider:
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1.Do you guarantee solid uptime?
You may run a website that offers products within Australia and overseas. With this in mind, your website needs 99.9% uptime at all times. In the hyper digital era you simply must avoid partnering with a team that cannot guarantee 99.9% uptime or has a reputation for leaving their clients stranded with a lot of downtime.
The best VPS hosting Australia has will guarantee 99.9% uptime and ensure that your website is available to both your Aussie customers and those that may be located overseas. This is absolutely critical to many of the near 100,000 Australian online businesses and it is likely critical to yours, too.
2.What is your scalability like?
Online business can bring rapid success through the release of just one stunning product. Therefore, you might find your website receiving massive amounts of traffic overnight, something which your host must be able to accommodate.
So, if you need increased storage space, CPU power or anything else that is going to assist you with growing your online status they should be able to accommodate and be happy to help you with your newfound success!
3.Do you provide full backups?
Your host should be able to provide option offsite backups. This is because there are a number of threats to your data and you will want to be able to retrieve it with ease in case of a loss.
4.How experienced is your team?
Obviously, you want to look for experts that have been in the industry for years. They will know what to do in the unlikely event of any unforeseen issues and help ensure that you stay online and that your business stays operating.
5.What is your support system like?
There are no two ways about it: your host must provide 24/7 support. It’s 2024, and the world is digital and the digital world doesn’t sleep. Therefore, you must be able to have 24/7 support in your corner to ensure your online business is always in operation!
6.How does your security operate?
We hear it all the time and it’s not going to stop any time soon: the Internet is a playground for cybercrims. You only have to look to the recent CrowdStrike outage to see just how hackers pounce on opportunities to exploit sensitive information.
You need a provider that has a firm security policy. This should include everything from automatic security scanning to malware and virus scans and SSL certificates. Don’t let your business become a target for cybercrims – choose a team that offers comprehensive security.
7.What protocols are in place for outages?
Your host should be able to be able to provide 99.9% uptime but you can never be 100% certain of this. Therefore, they must, naturally, have protocols in place for if there is an amount of downtime. These protocols exist to ensure your website gets back online as soon as possible and that you can continue earning that all-important profit!
